“Beit Al Khair” Organises a Training Course to Enhance Skills in Dealing with Humanitarian Cases
- By
- 12-11-2026
Beit Al Khair Society, in cooperation with the European Business Center for Training and Development, organised a specialised four-day training course titled “Dealing with Cases” at the Society’s headquarters. The course was attended by female social researchers, reception and call centre staff, and a number of female employees responsible for receiving, studying and following up on humanitarian and social cases.
The course aimed to enhance the participants’ professional skills and develop their practical abilities in dealing with various cases, by equipping them with the knowledge and expertise needed to understand the needs of these cases, communicate effectively with those concerned, and deal with their circumstances and requirements in a professional and humane manner. This helps improve the efficiency of studying and following up on cases and contributes to raising the quality of services provided to beneficiaries.
At the conclusion of the course, Fatima Al Dashti, Director of Branch Affairs, honoured Dr. Mona Jassim Abdullah Al Zayed in appreciation of her efforts in delivering the training programme, praising the standard of the course and the positive interaction and participation it saw. The ceremony was attended by Safa Al Awadhi, Deputy Director of Branch Affairs.
The course comes as part of Beit Al Khair’s commitment to investing in its human resources, developing its employees’ skills and raising their professional competence, based on its belief that qualified human resources are a fundamental pillar for the success of institutional work, achieving the Society’s goals, and enhancing its ability to respond to the needs of eligible families and the most vulnerable cases in line with the highest professional and ethical standards.
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